FAQ: The Timeless Trials: A Fantasy Romance Special Edition
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Why are the special editions not estimated to arrive until April 2024?

As we progress through the project, we may unlock additional features for the luxe special edition that warrant an overseas print run. If we end up securing enough orders for a print run with our overseas printer, the time to print and ship this project will take a bit longer, especially when considering winter and cultural holidays. If the project does not reach the stretch goals that require overseas printing, it will likely get to you faster. As a rule, I’d rather overestimate the shipping time than underestimate. I will keep all backers informed of fulfillment timelines as we progress.

Last updated: October 09, 2023 12:27

What is the spice level?

Beta readers placed the spice level at about a 2/5. There is one open door scene that uses vague terms and focuses on emotions. The door is open for additional spice in the next book.

Last updated: October 14, 2023 20:04

How is shipping calculated?

All shipping was calculated using Pirateship shipping options, including their simple export rate plus insurance. The drop-shipped $20 paperback tier was calculated using Ingramspark’s drop-ship calculator.

Last updated: October 09, 2023 12:27

What if I don't want my name in the acknowledgements?

Please indicate that you would prefer not to be listed when you fill out the backer survey at the end of the project.

Last updated: October 09, 2023 12:27

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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